How to Return or Exchange a Product:
1) Fill out a return/exchange request form at www.buyheadlight.com/rmaform/product_return
2) Once approved (usually within 48 hours), you will be notified via email of your return authorization number which you will write on the box coming back
3) Ship the item back to us, following the instructions that are emailed to you
Our address is:
491 Yorbita Rd.
La Puente, CA 91744
Please wait for a return authorization as boxes coming back without return authorizations get lost in our warehouse.
Most things can be returned within 30 days of you receiving your products, but there are some items that cannot be returned: < Copy over from our current Terms & Conditions the list of non-returnable items >
All items need to be returned in original condition along with packaging to acceptable by our returns department. There is a 30% restocking fee on all returns that are not due to shipping errors on part by buyheadlight.com.