buyheadlight.com ships all over the world. Most shipments within the United
States and Canada are quoted on our website (sign in to update rates).
Some special cases like Hawaii, Alaska, Guam, Puerto Rico and the such
may require you to call for an exact quote.
If you are an international customer outside of US or Canada, please
our International Page buyheadlight.com/info/international.
Our currently policies allow us to ship only to your BILLING ADDRESS
on your credit card. If you enter an address other than your billing
address when paying with credit/debit card, your transaction may be
denied or put on hold. If you need to ship to an alternate address,
please choose e-check (electronic check) as your payment method.
We currently use multiple carriers to ship, depending largely on which
carrier is best fit for specific products. Smaller products generally
get shipped via UPS/FedEx/USPS, while larger items like hoods and body
kits are shipped via truck freight carriers. All truck freight
shipments will require additional transit time and also a delivery
appointment (you will be called by the carrier) for delivery. The
customer is responsible for receiving and inspecting truck freighted
goods at the point of delivery. Any damages must be noted down
immediately on the delivery receipt and reported to buyheadlight.com within 1
business day. Acceptance of a damaged truck freight package (including
concealed damage) without notation of damage on delivery receipt will
nullify any recourse for damage claims/exchange/or return.
Some items may be shipped directly from the manufacture of the product
if we deem it necessary. Regardless if it leaves from our facility or
the manufacture's, you can expect your order to be processed within
one business day, and shipped 2-5 business days later. If there exists
a back order of any type, we will inform you immediately.
